head to head · open source
Frappe Helpdesk vs goflylivechat
Frappe Helpdesk has 3,472 GitHub stars, 996 forks, 159 open issues and last shipped yesterday. goflylivechat has 2,600 stars, 733 forks, 39 open issues and last shipped 1.2 years ago. Frappe Helpdesk leads on adoption by 34% (3,472 vs 2,600 stars). Frappe Helpdesk is written in Vue under AGPL-3.0; goflylivechat is written in HTML under Apache-2.0. Frappe Helpdesk has attracted 29% as many forks as stars, goflylivechat 28%. Frappe Helpdesk was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (customer-support), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Frappe Helpdesk | goflylivechat | |
|---|---|---|
| GitHub stars | ★ 3.5K | ★ 2.6K |
| License | AGPL-3.0 | Apache-2.0 |
| Written in | Vue | HTML |
| Last push | 2026-11-02 | 2025-09-04 |
| Forks | ⑂ 996 | ⑂ 733 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Frappe Helpdesk if
- You weight community size — 3.5K stars and counting
- You want the AGPL-3.0 license terms
- Your stack matches Vue
- You value the larger contributor base for long-term maintenance
pick goflylivechat if
- You want the goflylivechat feature set and don't need the biggest community
- You prefer the Apache-2.0 license terms
- Your stack matches HTML
- You evaluated both and goflylivechat fits your workflow better
About Frappe Helpdesk
Frappe Helpdesk Customer Service, Made Simple and Effective Website Documentation Frappe Helpdesk Frappe Helpdesk is an 100% open source Ticket Management tool which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. Motivation Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we…
read the full Frappe Helpdesk overview →
About goflylivechat
GOFLY LIVE CHAT Open source live chat support system, built for modern customer service Real time messaging Instant connection between customers and support teams Lightning fast performance Powered by Golang for high concurrency handling Technical Architecture A modern stack built for performance and scalability Backend: gin , jwt go , websocket , go.uuid , gorm , cobra Frontend: VueJS , ElementUI Database: MySQL Installation & Usage 1. Set Up MySQL Database Install and run MySQL (version ≥ 5.5). Create a database: Configure Database Connection Edit mysql.json in the config directory: Install and…
read the full goflylivechat overview →
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Frequently asked questions
Is Frappe Helpdesk or goflylivechat more popular?
Frappe Helpdesk has 3,472 GitHub stars and goflylivechat has 2,600. Frappe Helpdesk has the larger community by that measure.
Are Frappe Helpdesk and goflylivechat free?
Both are open source. Frappe Helpdesk is licensed under AGPL-3.0 and goflylivechat under Apache-2.0. Neither carries a licence fee.
What is the difference between Frappe Helpdesk and goflylivechat?
Frappe Helpdesk is written in Vue and goflylivechat in HTML. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Frappe Helpdesk or goflylivechat?
Choose Frappe Helpdesk if you want the larger community (3,472 stars) or its AGPL-3.0 licence terms. Choose goflylivechat if its feature set, stack or Apache-2.0 licence fits better. Both are self-hostable.