head to head · open source
Frappe Helpdesk vs goflylivechat
Frappe Helpdesk has 3,382 GitHub stars, 944 forks, 159 open issues and last shipped yesterday. goflylivechat has 2,586 stars, 732 forks, 39 open issues and last shipped 1.0 years ago. Frappe Helpdesk leads on adoption by 31% (3,382 vs 2,586 stars). Frappe Helpdesk is written in Vue under AGPL-3.0; goflylivechat is written in HTML under Apache-2.0. Frappe Helpdesk has attracted 28% as many forks as stars, goflylivechat 28%. Frappe Helpdesk was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (customer-support), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Frappe Helpdesk | goflylivechat | |
|---|---|---|
| GitHub stars | ★ 3.4K | ★ 2.6K |
| License | AGPL-3.0 | Apache-2.0 |
| Written in | Vue | HTML |
| Last push | 2026-09-17 | 2025-09-04 |
| Forks | ⑂ 944 | ⑂ 732 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Frappe Helpdesk if
- You weight community size — 3.4K stars and counting
- You want the AGPL-3.0 license terms
- Your stack matches Vue
- You value the larger contributor base for long-term maintenance
pick goflylivechat if
- You want the goflylivechat feature set and don't need the biggest community
- You prefer the Apache-2.0 license terms
- Your stack matches HTML
- You evaluated both and goflylivechat fits your workflow better
About Frappe Helpdesk
Frappe Helpdesk is an open source ticketing system for customer support. It lives in the Frappe ecosystem, using the Frappe Framework in Python and JavaScript, the Frappe UI library, and Vue3. The project is licensed under AGPL 3.0 and provides agent and customer portals, issue tracking, knowledge base articles, SLAs, assignment rules, and saved replies.
read the full Frappe Helpdesk overview →
About goflylivechat
GOFLY LIVE CHAT is an open source live chat support system written in Go for self hosted customer service workloads. It belongs to the Go web application ecosystem and targets private cloud deployments where an organization runs its own messaging backend, database, and web frontend instead of relying on a hosted support platform.
read the full goflylivechat overview →
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Frequently asked questions
Is Frappe Helpdesk or goflylivechat more popular?
Frappe Helpdesk has 3,382 GitHub stars and goflylivechat has 2,586. Frappe Helpdesk has the larger community by that measure.
Are Frappe Helpdesk and goflylivechat free?
Both are open source. Frappe Helpdesk is licensed under AGPL-3.0 and goflylivechat under Apache-2.0. Neither carries a licence fee.
What is the difference between Frappe Helpdesk and goflylivechat?
Frappe Helpdesk is written in Vue and goflylivechat in HTML. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Frappe Helpdesk or goflylivechat?
Choose Frappe Helpdesk if you want the larger community (3,382 stars) or its AGPL-3.0 licence terms. Choose goflylivechat if its feature set, stack or Apache-2.0 licence fits better. Both are self-hostable.