head to head · open source
Chaskiq vs Frappe Helpdesk
Chaskiq has 3,580 GitHub stars, 509 forks, 82 open issues and last shipped 4 months ago. Frappe Helpdesk has 3,472 stars, 996 forks, 159 open issues and last shipped yesterday. Chaskiq leads on adoption by 3% (3,580 vs 3,472 stars). Chaskiq is written in TypeScript under a custom or non-standard licence; Frappe Helpdesk is written in Vue under AGPL-3.0. Chaskiq has attracted 14% as many forks as stars, Frappe Helpdesk 29%. Frappe Helpdesk was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (helpdesk), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Chaskiq | Frappe Helpdesk | |
|---|---|---|
| GitHub stars | ★ 3.6K | ★ 3.5K |
| License | Custom / other | AGPL-3.0 |
| Written in | TypeScript | Vue |
| Last push | 2026-06-30 | 2026-11-02 |
| Forks | ⑂ 509 | ⑂ 996 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Chaskiq if
- You weight community size — 3.6K stars and counting
- You want the Custom / other license terms
- Your stack matches TypeScript
- You value the larger contributor base for long-term maintenance
pick Frappe Helpdesk if
- You want the Frappe Helpdesk feature set and don't need the biggest community
- You prefer the AGPL-3.0 license terms
- Your stack matches Vue
- You evaluated both and Frappe Helpdesk fits your workflow better
About Chaskiq
Chaskiq Free & Source Available Messaging Platform for Marketing, Support & Sales The front line of your customer service. Main features: Customer Segment Filters with custom attributes support Web Messenger embed Agent's conversation routing Text chat with customizable content blocks support Video Calls ! Triggerable conversational bots Mailing campaigns Onboarding tours API integrations Whatsapp / Twitter DM / Slack / Calendly / Zoom and more! CRM integration Pipedrive supported Webhooks Help Center system with multilanguage support API support consumable via GrapqhQL with Oauth authorization Quick replies (as…
read the full Chaskiq overview →
About Frappe Helpdesk
Frappe Helpdesk Customer Service, Made Simple and Effective Website Documentation Frappe Helpdesk Frappe Helpdesk is an 100% open source Ticket Management tool which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. Motivation Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we…
read the full Frappe Helpdesk overview →
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Frequently asked questions
Is Chaskiq or Frappe Helpdesk more popular?
Chaskiq has 3,580 GitHub stars and Frappe Helpdesk has 3,472. Chaskiq has the larger community by that measure.
Are Chaskiq and Frappe Helpdesk free?
Both are open source. Chaskiq has no licence declared in this registry, and Frappe Helpdesk is licensed under AGPL-3.0. Both are free to self-host.
What is the difference between Chaskiq and Frappe Helpdesk?
Chaskiq is written in TypeScript and Frappe Helpdesk in Vue. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Chaskiq or Frappe Helpdesk?
Choose Chaskiq if you want the larger community (3,580 stars) or its Custom / other licence terms. Choose Frappe Helpdesk if its feature set, stack or AGPL-3.0 licence fits better. Both are self-hostable.