head to head · open source
Frappe Helpdesk vs Cossistant
Frappe Helpdesk has 3,382 GitHub stars, 944 forks, 159 open issues and last shipped yesterday. Cossistant has 722 stars, 49 forks, 4 open issues and last shipped 2 months ago. Frappe Helpdesk leads on adoption by 368% (3,382 vs 722 stars). Frappe Helpdesk is written in Vue under AGPL-3.0; Cossistant is written in TypeScript under AGPL-3.0. Frappe Helpdesk has attracted 28% as many forks as stars, Cossistant 7%. Frappe Helpdesk was the more recently maintained of the two, and both are self-hostable with no licence fee.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Frappe Helpdesk | Cossistant | |
|---|---|---|
| GitHub stars | ★ 3.4K | ★ 722 |
| License | AGPL-3.0 | AGPL-3.0 |
| Written in | Vue | TypeScript |
| Last push | 2026-09-17 | 2026-08-04 |
| Forks | ⑂ 944 | ⑂ 49 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Frappe Helpdesk if
- You weight community size — 3.4K stars and counting
- You want the AGPL-3.0 license terms
- Your stack matches Vue
- You value the larger contributor base for long-term maintenance
pick Cossistant if
- You want the Cossistant feature set and don't need the biggest community
- You prefer the AGPL-3.0 license terms
- Your stack matches TypeScript
- You evaluated both and Cossistant fits your workflow better
About Frappe Helpdesk
Frappe Helpdesk is an open source ticketing system for customer support. It lives in the Frappe ecosystem, using the Frappe Framework in Python and JavaScript, the Frappe UI library, and Vue3. The project is licensed under AGPL 3.0 and provides agent and customer portals, issue tracking, knowledge base articles, SLAs, assignment rules, and saved replies.
read the full Frappe Helpdesk overview →
About Cossistant
Cossistant is an open source, AI native customer support platform for React and Next.js developers and SaaS startups that need a customizable chat support widget with AI support agents, real time messaging, and complete backend infrastructure they can host themselves.
read the full Cossistant overview →
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Frequently asked questions
Is Frappe Helpdesk or Cossistant more popular?
Frappe Helpdesk has 3,382 GitHub stars and Cossistant has 722. Frappe Helpdesk has the larger community by that measure.
Are Frappe Helpdesk and Cossistant free?
Both are open source. Frappe Helpdesk is licensed under AGPL-3.0 and Cossistant under AGPL-3.0. Neither carries a licence fee.
What is the difference between Frappe Helpdesk and Cossistant?
Frappe Helpdesk is written in Vue and Cossistant in TypeScript. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Frappe Helpdesk or Cossistant?
Choose Frappe Helpdesk if you want the larger community (3,382 stars) or its AGPL-3.0 licence terms. Choose Cossistant if its feature set, stack or AGPL-3.0 licence fits better. Both are self-hostable.