head to head · open source

Frappe Helpdesk vs Cossistant

Frappe Helpdesk has 3,472 GitHub stars, 996 forks, 159 open issues and last shipped yesterday. Cossistant has 738 stars, 51 forks, 4 open issues and last shipped 2 months ago. Frappe Helpdesk leads on adoption by 370% (3,472 vs 738 stars). Frappe Helpdesk is written in Vue under AGPL-3.0; Cossistant is written in TypeScript under AGPL-3.0. Frappe Helpdesk has attracted 29% as many forks as stars, Cossistant 7%. Frappe Helpdesk was the more recently maintained of the two, and both are self-hostable with no licence fee.

Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.

Frappe Helpdesk ★ 3.5K Cossistant ★ 738 category Business Software

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Side by side

Frappe Helpdesk Cossistant
GitHub stars ★ 3.5K ★ 738
License AGPL-3.0 AGPL-3.0
Written in Vue TypeScript
Last push 2026-11-02 2026-09-18
Forks ⑂ 996 ⑂ 51
Self-hosting Yes Yes
Data ownership Your server Your server

pick Frappe Helpdesk if

  • You weight community size — 3.5K stars and counting
  • You want the AGPL-3.0 license terms
  • Your stack matches Vue
  • You value the larger contributor base for long-term maintenance

full Frappe Helpdesk profile →

pick Cossistant if

  • You want the Cossistant feature set and don't need the biggest community
  • You prefer the AGPL-3.0 license terms
  • Your stack matches TypeScript
  • You evaluated both and Cossistant fits your workflow better

full Cossistant profile →

About Frappe Helpdesk

Frappe Helpdesk Customer Service, Made Simple and Effective Website Documentation Frappe Helpdesk Frappe Helpdesk is an 100% open source Ticket Management tool which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. Motivation Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we…

read the full Frappe Helpdesk overview →

About Cossistant

Open source chat <Support / widget for React Issues · Docs · Discord About Cossistant Cossistant is an open source chat support widget for the React ecosystem. Built by developers, for developers who need a flexible, customizable chat solution that seamlessly integrates into their applications. We provide headless components, real time messaging, and complete backend infrastructure—all with a code first, API driven philosophy that prioritizes developer experience and AI friendly documentation. Get Started Using Cossistant in your app? → Check out our Quickstart Guide Contributing to Cossistant? → Read the…

read the full Cossistant overview →

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Frequently asked questions

Is Frappe Helpdesk or Cossistant more popular?

Frappe Helpdesk has 3,472 GitHub stars and Cossistant has 738. Frappe Helpdesk has the larger community by that measure.

Are Frappe Helpdesk and Cossistant free?

Both are open source. Frappe Helpdesk is licensed under AGPL-3.0 and Cossistant under AGPL-3.0. Neither carries a licence fee.

What is the difference between Frappe Helpdesk and Cossistant?

Frappe Helpdesk is written in Vue and Cossistant in TypeScript. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.

Which should I choose, Frappe Helpdesk or Cossistant?

Choose Frappe Helpdesk if you want the larger community (3,472 stars) or its AGPL-3.0 licence terms. Choose Cossistant if its feature set, stack or AGPL-3.0 licence fits better. Both are self-hostable.