head to head · open source
glpi vs Frappe Helpdesk
glpi has 6,548 GitHub stars, 1,852 forks, 458 open issues and last shipped yesterday. Frappe Helpdesk has 3,472 stars, 996 forks, 159 open issues and last shipped yesterday. glpi leads on adoption by 89% (6,548 vs 3,472 stars). glpi is written in PHP under GPL-3.0; Frappe Helpdesk is written in Vue under AGPL-3.0. glpi has attracted 28% as many forks as stars, Frappe Helpdesk 29%. glpi was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (helpdesk), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| glpi | Frappe Helpdesk | |
|---|---|---|
| GitHub stars | ★ 6.5K | ★ 3.5K |
| License | GPL-3.0 | AGPL-3.0 |
| Written in | PHP | Vue |
| Last push | 2026-11-02 | 2026-11-02 |
| Forks | ⑂ 1.9K | ⑂ 996 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick glpi if
- You weight community size — 6.5K stars and counting
- You want the GPL-3.0 license terms
- Your stack matches PHP
- You value the larger contributor base for long-term maintenance
pick Frappe Helpdesk if
- You want the Frappe Helpdesk feature set and don't need the biggest community
- You prefer the AGPL-3.0 license terms
- Your stack matches Vue
- You evaluated both and Frappe Helpdesk fits your workflow better
About glpi
About GLPI GLPI stands for Gestionnaire Libre de Parc Informatique is a Free Asset and IT Management Software package, that provides ITIL Service Desk features, licenses tracking and software auditing. Major GLPI Features: Service Asset and Configuration Management (SACM) : Manages your IT assets and configurations, tracks computers, peripherals, network printers, and their associated components. With native dynamic inventory management from version 10 onwards, you can maintain an up to date configuration database, ensuring accurate and timely information about your assets. Request Fulfillment : Streamlines…
About Frappe Helpdesk
Frappe Helpdesk Customer Service, Made Simple and Effective Website Documentation Frappe Helpdesk Frappe Helpdesk is an 100% open source Ticket Management tool which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. Motivation Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we…
read the full Frappe Helpdesk overview →
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Frequently asked questions
Is glpi or Frappe Helpdesk more popular?
glpi has 6,548 GitHub stars and Frappe Helpdesk has 3,472. glpi has the larger community by that measure.
Are glpi and Frappe Helpdesk free?
Both are open source. glpi is licensed under GPL-3.0 and Frappe Helpdesk under AGPL-3.0. Neither carries a licence fee.
What is the difference between glpi and Frappe Helpdesk?
glpi is written in PHP and Frappe Helpdesk in Vue. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, glpi or Frappe Helpdesk?
Choose glpi if you want the larger community (6,548 stars) or its GPL-3.0 licence terms. Choose Frappe Helpdesk if its feature set, stack or AGPL-3.0 licence fits better. Both are self-hostable.