head to head · open source
Frappe Helpdesk vs chatwoot-mobile-app
Frappe Helpdesk has 3,472 GitHub stars, 996 forks, 159 open issues and last shipped yesterday. chatwoot-mobile-app has 1,083 stars, 559 forks, 74 open issues and last shipped yesterday. Frappe Helpdesk leads on adoption by 221% (3,472 vs 1,083 stars). Frappe Helpdesk is written in Vue under AGPL-3.0; chatwoot-mobile-app is written in TypeScript under MIT. Frappe Helpdesk has attracted 29% as many forks as stars, chatwoot-mobile-app 52%. chatwoot-mobile-app was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (customer-support), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Frappe Helpdesk | chatwoot-mobile-app | |
|---|---|---|
| GitHub stars | ★ 3.5K | ★ 1.1K |
| License | AGPL-3.0 | MIT |
| Written in | Vue | TypeScript |
| Last push | 2026-11-02 | 2026-11-02 |
| Forks | ⑂ 996 | ⑂ 559 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Frappe Helpdesk if
- You weight community size — 3.5K stars and counting
- You want the AGPL-3.0 license terms
- Your stack matches Vue
- You value the larger contributor base for long-term maintenance
pick chatwoot-mobile-app if
- You want the chatwoot-mobile-app feature set and don't need the biggest community
- You prefer the MIT license terms
- Your stack matches TypeScript
- You evaluated both and chatwoot-mobile-app fits your workflow better
About Frappe Helpdesk
Frappe Helpdesk Customer Service, Made Simple and Effective Website Documentation Frappe Helpdesk Frappe Helpdesk is an 100% open source Ticket Management tool which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. Motivation Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we…
read the full Frappe Helpdesk overview →
About chatwoot-mobile-app
Chatwoot Mobile app for chatwoot platform. Built with React Native and Expo. Supported Chatwoot version: 3.13.0+ Supported iOS versions : 13.4+ Supported Android versions : 6.0+ Features Do not miss out on the new customers Follow up on customer conversations on go Reply easily with canned responses Receive realtime notifications about system activities Communicate with other team members via private notes Assign statuses to your conversations ... and more to come! Download Android/iOS application Testing To help with testing app updates before they're released, you can: Sign up to be a beta tester Android Open…
read the full chatwoot-mobile-app overview →
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Frequently asked questions
Is Frappe Helpdesk or chatwoot-mobile-app more popular?
Frappe Helpdesk has 3,472 GitHub stars and chatwoot-mobile-app has 1,083. Frappe Helpdesk has the larger community by that measure.
Are Frappe Helpdesk and chatwoot-mobile-app free?
Both are open source. Frappe Helpdesk is licensed under AGPL-3.0 and chatwoot-mobile-app under MIT. Neither carries a licence fee.
What is the difference between Frappe Helpdesk and chatwoot-mobile-app?
Frappe Helpdesk is written in Vue and chatwoot-mobile-app in TypeScript. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Frappe Helpdesk or chatwoot-mobile-app?
Choose Frappe Helpdesk if you want the larger community (3,472 stars) or its AGPL-3.0 licence terms. Choose chatwoot-mobile-app if its feature set, stack or MIT licence fits better. Both are self-hostable.