head to head · open source
Frappe Helpdesk vs chatwoot-mobile-app
Frappe Helpdesk has 3,382 GitHub stars, 944 forks, 159 open issues and last shipped yesterday. chatwoot-mobile-app has 1,044 stars, 533 forks, 74 open issues and last shipped yesterday. Frappe Helpdesk leads on adoption by 224% (3,382 vs 1,044 stars). Frappe Helpdesk is written in Vue under AGPL-3.0; chatwoot-mobile-app is written in TypeScript under MIT. Frappe Helpdesk has attracted 28% as many forks as stars, chatwoot-mobile-app 51%. chatwoot-mobile-app was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (customer-support), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Frappe Helpdesk | chatwoot-mobile-app | |
|---|---|---|
| GitHub stars | ★ 3.4K | ★ 1.0K |
| License | AGPL-3.0 | MIT |
| Written in | Vue | TypeScript |
| Last push | 2026-09-17 | 2026-09-17 |
| Forks | ⑂ 944 | ⑂ 533 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Frappe Helpdesk if
- You weight community size — 3.4K stars and counting
- You want the AGPL-3.0 license terms
- Your stack matches Vue
- You value the larger contributor base for long-term maintenance
pick chatwoot-mobile-app if
- You want the chatwoot-mobile-app feature set and don't need the biggest community
- You prefer the MIT license terms
- Your stack matches TypeScript
- You evaluated both and chatwoot-mobile-app fits your workflow better
About Frappe Helpdesk
Frappe Helpdesk is an open source ticketing system for customer support. It lives in the Frappe ecosystem, using the Frappe Framework in Python and JavaScript, the Frappe UI library, and Vue3. The project is licensed under AGPL 3.0 and provides agent and customer portals, issue tracking, knowledge base articles, SLAs, assignment rules, and saved replies.
read the full Frappe Helpdesk overview →
About chatwoot-mobile-app
Mobile client for the Chatwoot customer support platform, built with React Native and Expo, aimed at support agents and teams who need to answer customer conversations from Android and iOS devices instead of a desktop browser.
read the full chatwoot-mobile-app overview →
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Frequently asked questions
Is Frappe Helpdesk or chatwoot-mobile-app more popular?
Frappe Helpdesk has 3,382 GitHub stars and chatwoot-mobile-app has 1,044. Frappe Helpdesk has the larger community by that measure.
Are Frappe Helpdesk and chatwoot-mobile-app free?
Both are open source. Frappe Helpdesk is licensed under AGPL-3.0 and chatwoot-mobile-app under MIT. Neither carries a licence fee.
What is the difference between Frappe Helpdesk and chatwoot-mobile-app?
Frappe Helpdesk is written in Vue and chatwoot-mobile-app in TypeScript. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Frappe Helpdesk or chatwoot-mobile-app?
Choose Frappe Helpdesk if you want the larger community (3,382 stars) or its AGPL-3.0 licence terms. Choose chatwoot-mobile-app if its feature set, stack or MIT licence fits better. Both are self-hostable.