head to head · open source
Chatwoot vs DeskcommCRM
Chatwoot has 36,913 GitHub stars, 8,958 forks, 1,377 open issues and last shipped yesterday. DeskcommCRM has 3,045 stars, 754 forks, 105 open issues and last shipped yesterday. Chatwoot leads on adoption by 1,112% (36,913 vs 3,045 stars). Chatwoot is written in Ruby under a custom or non-standard licence; DeskcommCRM is written in TypeScript under MIT. Chatwoot has attracted 24% as many forks as stars, DeskcommCRM 25%. DeskcommCRM was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (customer-support), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Chatwoot | DeskcommCRM | |
|---|---|---|
| GitHub stars | ★ 37K | ★ 3.0K |
| License | Custom / other | MIT |
| Written in | Ruby | TypeScript |
| Last push | 2026-09-17 | 2026-09-17 |
| Forks | ⑂ 9.0K | ⑂ 754 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Chatwoot if
- You weight community size — 37K stars and counting
- You want the Custom / other license terms
- Your stack matches Ruby
- You value the larger contributor base for long-term maintenance
pick DeskcommCRM if
- You want the DeskcommCRM feature set and don't need the biggest community
- You prefer the MIT license terms
- Your stack matches TypeScript
- You evaluated both and DeskcommCRM fits your workflow better
About Chatwoot
Chatwoot is a Ruby based, open source, self hosted customer support platform that consolidates live chat, email, and social messaging into one omnichannel inbox, positioned as an open alternative to Intercom, Twilio, Zendesk, and Salesforce Service Cloud.
read the full Chatwoot overview →
About DeskcommCRM
DeskcommCRM is an open source AI sales OS. It is a self hosted CRM with native AI agents and WhatsApp support through WAHA. It lives in the Business Software / Customer Support & Success ecosystem. The project targets businesses that sell by chat. It is presented as an open alternative to Kommo, Octadesk, and Intercom.
read the full DeskcommCRM overview →
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Frequently asked questions
Is Chatwoot or DeskcommCRM more popular?
Chatwoot has 36,913 GitHub stars and DeskcommCRM has 3,045. Chatwoot has the larger community by that measure.
Are Chatwoot and DeskcommCRM free?
Both are open source. Chatwoot has no licence declared in this registry, and DeskcommCRM is licensed under MIT. Both are free to self-host.
What is the difference between Chatwoot and DeskcommCRM?
Chatwoot is written in Ruby and DeskcommCRM in TypeScript. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Chatwoot or DeskcommCRM?
Choose Chatwoot if you want the larger community (36,913 stars) or its Custom / other licence terms. Choose DeskcommCRM if its feature set, stack or MIT licence fits better. Both are self-hostable.