head to head · open source
Chatwoot vs DeskcommCRM
Chatwoot has 38,752 GitHub stars, 9,429 forks, 1,377 open issues and last shipped yesterday. DeskcommCRM has 5,067 stars, 1,434 forks, 105 open issues and last shipped yesterday. Chatwoot leads on adoption by 665% (38,752 vs 5,067 stars). Chatwoot is written in Ruby under a custom or non-standard licence; DeskcommCRM is written in TypeScript under MIT. Chatwoot has attracted 24% as many forks as stars, DeskcommCRM 28%. DeskcommCRM was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (customer-support), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Chatwoot | DeskcommCRM | |
|---|---|---|
| GitHub stars | ★ 39K | ★ 5.1K |
| License | Custom / other | MIT |
| Written in | Ruby | TypeScript |
| Last push | 2026-11-02 | 2026-11-02 |
| Forks | ⑂ 9.4K | ⑂ 1.4K |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Chatwoot if
- You weight community size — 39K stars and counting
- You want the Custom / other license terms
- Your stack matches Ruby
- You value the larger contributor base for long-term maintenance
pick DeskcommCRM if
- You want the DeskcommCRM feature set and don't need the biggest community
- You prefer the MIT license terms
- Your stack matches TypeScript
- You evaluated both and DeskcommCRM fits your workflow better
About Chatwoot
Chatwoot The modern customer support platform, an open source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is the modern, open source, and self hosted customer support platform designed to help businesses deliver exceptional customer support experience. Built for scale and flexibility, Chatwoot gives you full control over your customer data while providing powerful tools to manage conversations across channels. ✨ Captain – AI Agent for Support Supercharge your support with Captain, Chatwoot’s AI agent. Captain helps automate responses, handle common queries, and reduce agent…
read the full Chatwoot overview →
About DeskcommCRM
🇧🇷 Português · 🇺🇸 English · 🇪🇸 Español 🛠️ DeskcommCRM — o Sistema Operacional de Vendas com IA, open source, pro WhatsApp Agentes de IA que atendem, qualificam e vendem no WhatsApp — dentro de um CRM open source rodando no seu servidor. Sem mensalidade, sem feature travada, seus dados com você. A alternativa aberta a Kommo, Octadesk e Intercom. ⚡ Instalar · 🔄 Atualizar · 🧭 Visão · 🏗️ Arquitetura · 🤝 Contribuir · 🗺️ Roadmap ☁️ Rode este CRM em produção com 1 comando O DeskcommCRM foi desenvolvido em parceria com a HostGator : o hostgator setup kit/ instala o CRM completo (app + WhatsApp + banco) numa…
read the full DeskcommCRM overview →
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Frequently asked questions
Is Chatwoot or DeskcommCRM more popular?
Chatwoot has 38,752 GitHub stars and DeskcommCRM has 5,067. Chatwoot has the larger community by that measure.
Are Chatwoot and DeskcommCRM free?
Both are open source. Chatwoot has no licence declared in this registry, and DeskcommCRM is licensed under MIT. Both are free to self-host.
What is the difference between Chatwoot and DeskcommCRM?
Chatwoot is written in Ruby and DeskcommCRM in TypeScript. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Chatwoot or DeskcommCRM?
Choose Chatwoot if you want the larger community (38,752 stars) or its Custom / other licence terms. Choose DeskcommCRM if its feature set, stack or MIT licence fits better. Both are self-hostable.