head to head · open source
Chatwoot vs Chaskiq
Chatwoot has 36,913 GitHub stars, 8,958 forks, 1,377 open issues and last shipped yesterday. Chaskiq has 3,570 stars, 509 forks, 82 open issues and last shipped 3 months ago. Chatwoot leads on adoption by 934% (36,913 vs 3,570 stars). Chatwoot is written in Ruby under a custom or non-standard licence; Chaskiq is written in TypeScript under a custom or non-standard licence. Chatwoot has attracted 24% as many forks as stars, Chaskiq 14%. Chatwoot was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (livechat), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Chatwoot | Chaskiq | |
|---|---|---|
| GitHub stars | ★ 37K | ★ 3.6K |
| License | Custom / other | Custom / other |
| Written in | Ruby | TypeScript |
| Last push | 2026-09-17 | 2026-06-30 |
| Forks | ⑂ 9.0K | ⑂ 509 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Chatwoot if
- You weight community size — 37K stars and counting
- You want the Custom / other license terms
- Your stack matches Ruby
- You value the larger contributor base for long-term maintenance
pick Chaskiq if
- You want the Chaskiq feature set and don't need the biggest community
- You prefer the Custom / other license terms
- Your stack matches TypeScript
- You evaluated both and Chaskiq fits your workflow better
About Chatwoot
Chatwoot is a Ruby based, open source, self hosted customer support platform that consolidates live chat, email, and social messaging into one omnichannel inbox, positioned as an open alternative to Intercom, Twilio, Zendesk, and Salesforce Service Cloud.
read the full Chatwoot overview →
About Chaskiq
Chaskiq is an open source customer communication platform for live chat, support, marketing, and sales messaging. It provides a web messenger, agent conversations, bots, campaigns, help center articles, and integrations in one self hosted application. The project lives in the open source customer support and messenger ecosystem, and the README describes it as an alternative to Intercom, Drift, and Crisp.
read the full Chaskiq overview →
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Frequently asked questions
Is Chatwoot or Chaskiq more popular?
Chatwoot has 36,913 GitHub stars and Chaskiq has 3,570. Chatwoot has the larger community by that measure.
Are Chatwoot and Chaskiq free?
Neither Chatwoot nor Chaskiq declares a licence in this registry, so check each project's own repository before relying on either for a commercial use. Both are free to self-host.
What is the difference between Chatwoot and Chaskiq?
Chatwoot is written in Ruby and Chaskiq in TypeScript. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Chatwoot or Chaskiq?
Choose Chatwoot if you want the larger community (36,913 stars) or its Custom / other licence terms. Choose Chaskiq if its feature set, stack or Custom / other licence fits better. Both are self-hostable.