head to head · open source
DeskcommCRM vs Frappe Helpdesk
DeskcommCRM has 5,067 GitHub stars, 1,434 forks, 105 open issues and last shipped yesterday. Frappe Helpdesk has 3,472 stars, 996 forks, 159 open issues and last shipped yesterday. DeskcommCRM leads on adoption by 46% (5,067 vs 3,472 stars). DeskcommCRM is written in TypeScript under MIT; Frappe Helpdesk is written in Vue under AGPL-3.0. DeskcommCRM has attracted 28% as many forks as stars, Frappe Helpdesk 29%. DeskcommCRM was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (customer-support), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| DeskcommCRM | Frappe Helpdesk | |
|---|---|---|
| GitHub stars | ★ 5.1K | ★ 3.5K |
| License | MIT | AGPL-3.0 |
| Written in | TypeScript | Vue |
| Last push | 2026-11-02 | 2026-11-02 |
| Forks | ⑂ 1.4K | ⑂ 996 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick DeskcommCRM if
- You weight community size — 5.1K stars and counting
- You want the MIT license terms
- Your stack matches TypeScript
- You value the larger contributor base for long-term maintenance
pick Frappe Helpdesk if
- You want the Frappe Helpdesk feature set and don't need the biggest community
- You prefer the AGPL-3.0 license terms
- Your stack matches Vue
- You evaluated both and Frappe Helpdesk fits your workflow better
About DeskcommCRM
🇧🇷 Português · 🇺🇸 English · 🇪🇸 Español 🛠️ DeskcommCRM — o Sistema Operacional de Vendas com IA, open source, pro WhatsApp Agentes de IA que atendem, qualificam e vendem no WhatsApp — dentro de um CRM open source rodando no seu servidor. Sem mensalidade, sem feature travada, seus dados com você. A alternativa aberta a Kommo, Octadesk e Intercom. ⚡ Instalar · 🔄 Atualizar · 🧭 Visão · 🏗️ Arquitetura · 🤝 Contribuir · 🗺️ Roadmap ☁️ Rode este CRM em produção com 1 comando O DeskcommCRM foi desenvolvido em parceria com a HostGator : o hostgator setup kit/ instala o CRM completo (app + WhatsApp + banco) numa…
read the full DeskcommCRM overview →
About Frappe Helpdesk
Frappe Helpdesk Customer Service, Made Simple and Effective Website Documentation Frappe Helpdesk Frappe Helpdesk is an 100% open source Ticket Management tool which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. Motivation Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we…
read the full Frappe Helpdesk overview →
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Frequently asked questions
Is DeskcommCRM or Frappe Helpdesk more popular?
DeskcommCRM has 5,067 GitHub stars and Frappe Helpdesk has 3,472. DeskcommCRM has the larger community by that measure.
Are DeskcommCRM and Frappe Helpdesk free?
Both are open source. DeskcommCRM is licensed under MIT and Frappe Helpdesk under AGPL-3.0. Neither carries a licence fee.
What is the difference between DeskcommCRM and Frappe Helpdesk?
DeskcommCRM is written in TypeScript and Frappe Helpdesk in Vue. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, DeskcommCRM or Frappe Helpdesk?
Choose DeskcommCRM if you want the larger community (5,067 stars) or its MIT licence terms. Choose Frappe Helpdesk if its feature set, stack or AGPL-3.0 licence fits better. Both are self-hostable.