head to head · open source
Chatwoot vs glpi
Chatwoot has 38,752 GitHub stars, 9,429 forks, 1,377 open issues and last shipped yesterday. glpi has 6,548 stars, 1,852 forks, 458 open issues and last shipped yesterday. Chatwoot leads on adoption by 492% (38,752 vs 6,548 stars). Chatwoot is written in Ruby under a custom or non-standard licence; glpi is written in PHP under GPL-3.0. Chatwoot has attracted 24% as many forks as stars, glpi 28%. Chatwoot was the more recently maintained of the two, and both are self-hostable with no licence fee.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Chatwoot | glpi | |
|---|---|---|
| GitHub stars | ★ 39K | ★ 6.5K |
| License | Custom / other | GPL-3.0 |
| Written in | Ruby | PHP |
| Last push | 2026-11-02 | 2026-11-02 |
| Forks | ⑂ 9.4K | ⑂ 1.9K |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Chatwoot if
- You weight community size — 39K stars and counting
- You want the Custom / other license terms
- Your stack matches Ruby
- You value the larger contributor base for long-term maintenance
pick glpi if
- You want the glpi feature set and don't need the biggest community
- You prefer the GPL-3.0 license terms
- Your stack matches PHP
- You evaluated both and glpi fits your workflow better
About Chatwoot
Chatwoot The modern customer support platform, an open source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is the modern, open source, and self hosted customer support platform designed to help businesses deliver exceptional customer support experience. Built for scale and flexibility, Chatwoot gives you full control over your customer data while providing powerful tools to manage conversations across channels. ✨ Captain – AI Agent for Support Supercharge your support with Captain, Chatwoot’s AI agent. Captain helps automate responses, handle common queries, and reduce agent…
read the full Chatwoot overview →
About glpi
About GLPI GLPI stands for Gestionnaire Libre de Parc Informatique is a Free Asset and IT Management Software package, that provides ITIL Service Desk features, licenses tracking and software auditing. Major GLPI Features: Service Asset and Configuration Management (SACM) : Manages your IT assets and configurations, tracks computers, peripherals, network printers, and their associated components. With native dynamic inventory management from version 10 onwards, you can maintain an up to date configuration database, ensuring accurate and timely information about your assets. Request Fulfillment : Streamlines…
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Frequently asked questions
Is Chatwoot or glpi more popular?
Chatwoot has 38,752 GitHub stars and glpi has 6,548. Chatwoot has the larger community by that measure.
Are Chatwoot and glpi free?
Both are open source. Chatwoot has no licence declared in this registry, and glpi is licensed under GPL-3.0. Both are free to self-host.
What is the difference between Chatwoot and glpi?
Chatwoot is written in Ruby and glpi in PHP. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Chatwoot or glpi?
Choose Chatwoot if you want the larger community (38,752 stars) or its Custom / other licence terms. Choose glpi if its feature set, stack or GPL-3.0 licence fits better. Both are self-hostable.