head to head · open source
Zammad vs goflylivechat
Zammad has 6,067 GitHub stars, 1,093 forks, 451 open issues and last shipped yesterday. goflylivechat has 2,600 stars, 733 forks, 39 open issues and last shipped 1.2 years ago. Zammad leads on adoption by 133% (6,067 vs 2,600 stars). Zammad is written in Ruby under AGPL-3.0; goflylivechat is written in HTML under Apache-2.0. Zammad has attracted 18% as many forks as stars, goflylivechat 28%. Zammad was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (customer-support), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Zammad | goflylivechat | |
|---|---|---|
| GitHub stars | ★ 6.1K | ★ 2.6K |
| License | AGPL-3.0 | Apache-2.0 |
| Written in | Ruby | HTML |
| Last push | 2026-11-02 | 2025-09-04 |
| Forks | ⑂ 1.1K | ⑂ 733 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Zammad if
- You weight community size — 6.1K stars and counting
- You want the AGPL-3.0 license terms
- Your stack matches Ruby
- You value the larger contributor base for long-term maintenance
pick goflylivechat if
- You want the goflylivechat feature set and don't need the biggest community
- You prefer the Apache-2.0 license terms
- Your stack matches HTML
- You evaluated both and goflylivechat fits your workflow better
About Zammad
Welcome to Zammad Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers? Zammad is your Swiss Army knife a web based, open source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media. The Software The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the…
read the full Zammad overview →
About goflylivechat
GOFLY LIVE CHAT Open source live chat support system, built for modern customer service Real time messaging Instant connection between customers and support teams Lightning fast performance Powered by Golang for high concurrency handling Technical Architecture A modern stack built for performance and scalability Backend: gin , jwt go , websocket , go.uuid , gorm , cobra Frontend: VueJS , ElementUI Database: MySQL Installation & Usage 1. Set Up MySQL Database Install and run MySQL (version ≥ 5.5). Create a database: Configure Database Connection Edit mysql.json in the config directory: Install and…
read the full goflylivechat overview →
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Frequently asked questions
Is Zammad or goflylivechat more popular?
Zammad has 6,067 GitHub stars and goflylivechat has 2,600. Zammad has the larger community by that measure.
Are Zammad and goflylivechat free?
Both are open source. Zammad is licensed under AGPL-3.0 and goflylivechat under Apache-2.0. Neither carries a licence fee.
What is the difference between Zammad and goflylivechat?
Zammad is written in Ruby and goflylivechat in HTML. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Zammad or goflylivechat?
Choose Zammad if you want the larger community (6,067 stars) or its AGPL-3.0 licence terms. Choose goflylivechat if its feature set, stack or Apache-2.0 licence fits better. Both are self-hostable.