head to head · open source

Zammad vs chatwoot-mobile-app

Zammad has 6,067 GitHub stars, 1,093 forks, 451 open issues and last shipped yesterday. chatwoot-mobile-app has 1,083 stars, 559 forks, 74 open issues and last shipped yesterday. Zammad leads on adoption by 460% (6,067 vs 1,083 stars). Zammad is written in Ruby under AGPL-3.0; chatwoot-mobile-app is written in TypeScript under MIT. Zammad has attracted 18% as many forks as stars, chatwoot-mobile-app 52%. Zammad was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (customer-support), so they are genuine substitutes rather than adjacent tools.

Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.

Zammad ★ 6.1K chatwoot-mobile-app ★ 1.1K category Business Software

← all 20902 open source comparisons

Side by side

Zammad chatwoot-mobile-app
GitHub stars ★ 6.1K ★ 1.1K
License AGPL-3.0 MIT
Written in Ruby TypeScript
Last push 2026-11-02 2026-11-02
Forks ⑂ 1.1K ⑂ 559
Self-hosting Yes Yes
Data ownership Your server Your server

pick Zammad if

  • You weight community size — 6.1K stars and counting
  • You want the AGPL-3.0 license terms
  • Your stack matches Ruby
  • You value the larger contributor base for long-term maintenance

full Zammad profile →

pick chatwoot-mobile-app if

  • You want the chatwoot-mobile-app feature set and don't need the biggest community
  • You prefer the MIT license terms
  • Your stack matches TypeScript
  • You evaluated both and chatwoot-mobile-app fits your workflow better

full chatwoot-mobile-app profile →

About Zammad

Welcome to Zammad Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers? Zammad is your Swiss Army knife a web based, open source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media. The Software The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the…

read the full Zammad overview →

About chatwoot-mobile-app

Chatwoot Mobile app for chatwoot platform. Built with React Native and Expo. Supported Chatwoot version: 3.13.0+ Supported iOS versions : 13.4+ Supported Android versions : 6.0+ Features Do not miss out on the new customers Follow up on customer conversations on go Reply easily with canned responses Receive realtime notifications about system activities Communicate with other team members via private notes Assign statuses to your conversations ... and more to come! Download Android/iOS application Testing To help with testing app updates before they're released, you can: Sign up to be a beta tester Android Open…

read the full chatwoot-mobile-app overview →

More in Business Software

Related comparisons

More Customer Support & Success projects

Compare either of these against the rest of the Customer Support & Success field.

Frequently asked questions

Is Zammad or chatwoot-mobile-app more popular?

Zammad has 6,067 GitHub stars and chatwoot-mobile-app has 1,083. Zammad has the larger community by that measure.

Are Zammad and chatwoot-mobile-app free?

Both are open source. Zammad is licensed under AGPL-3.0 and chatwoot-mobile-app under MIT. Neither carries a licence fee.

What is the difference between Zammad and chatwoot-mobile-app?

Zammad is written in Ruby and chatwoot-mobile-app in TypeScript. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.

Which should I choose, Zammad or chatwoot-mobile-app?

Choose Zammad if you want the larger community (6,067 stars) or its AGPL-3.0 licence terms. Choose chatwoot-mobile-app if its feature set, stack or MIT licence fits better. Both are self-hostable.