head to head · open source
glpi vs bytedesk
glpi has 6,597 GitHub stars, 1,870 forks, 458 open issues and last shipped 2 days ago. bytedesk has 539 stars, 145 forks, 0 open issues and last shipped yesterday. glpi leads on adoption by 1,124% (6,597 vs 539 stars). glpi is written in PHP under GPL-3.0; bytedesk is written in JavaScript under AGPL-3.0. glpi has attracted 28% as many forks as stars, bytedesk 27%. bytedesk was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (helpdesk), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
← all 20902 open source comparisons
Side by side
| glpi | bytedesk | |
|---|---|---|
| GitHub stars | ★ 6.6K | ★ 539 |
| License | GPL-3.0 | AGPL-3.0 |
| Written in | PHP | JavaScript |
| Last push | 2026-11-13 | 2026-11-14 |
| Forks | ⑂ 1.9K | ⑂ 145 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick glpi if
- You weight community size — 6.6K stars and counting
- You want the GPL-3.0 license terms
- Your stack matches PHP
- You value the larger contributor base for long-term maintenance
pick bytedesk if
- You want the bytedesk feature set and don't need the biggest community
- You prefer the AGPL-3.0 license terms
- Your stack matches JavaScript
- You evaluated both and bytedesk fits your workflow better
About glpi
About GLPI GLPI stands for Gestionnaire Libre de Parc Informatique is a Free Asset and IT Management Software package, that provides ITIL Service Desk features, licenses tracking and software auditing. Major GLPI Features: Service Asset and Configuration Management (SACM) : Manages your IT assets and configurations, tracks computers, peripherals, network printers, and their associated components. With native dynamic inventory management from version 10 onwards, you can maintain an up to date configuration database, ensuring accurate and timely information about your assets. Request Fulfillment : Streamlines…
About bytedesk
Bytedesk Chat as a Service AI powered Omnichannel customer service With Team IM Language: English 中文 Demo Admin Dashboard Admin Chat Admin LLM+Agent Admin Channel Agent Introduction TeamIM Multi level organizational structure Role management Permission management ... Customer Service Support multiple channels multiple routing strategies, and detailed assessment indicators Seating workbench ... Knowledge Base Internal Docs HelpCenter FAQ Ticket Ticket management Ticket SLA management Ticket statistics and reports ... AI Agent Chat with Ollama/DeepSeek/ZhipuAI/... Chat with Knowledge base(RAG) Function calling Mcp…
read the full bytedesk overview →
More in Business Software
Related comparisons
More Customer Support & Success projects
Compare either of these against the rest of the Customer Support & Success field.
Frequently asked questions
Is glpi or bytedesk more popular?
glpi has 6,597 GitHub stars and bytedesk has 539. glpi has the larger community by that measure.
Are glpi and bytedesk free?
Both are open source. glpi is licensed under GPL-3.0 and bytedesk under AGPL-3.0. Neither carries a licence fee.
What is the difference between glpi and bytedesk?
glpi is written in PHP and bytedesk in JavaScript. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, glpi or bytedesk?
Choose glpi if you want the larger community (6,597 stars) or its GPL-3.0 licence terms. Choose bytedesk if its feature set, stack or AGPL-3.0 licence fits better. Both are self-hostable.