head to head · open source
Chatwoot vs glpi
Chatwoot has 36,913 GitHub stars, 8,958 forks, 1,377 open issues and last shipped yesterday. glpi has 6,357 stars, 1,817 forks, 458 open issues and last shipped yesterday. Chatwoot leads on adoption by 481% (36,913 vs 6,357 stars). Chatwoot is written in Ruby under a custom or non-standard licence; glpi is written in PHP under GPL-3.0. Chatwoot has attracted 24% as many forks as stars, glpi 29%. Chatwoot was the more recently maintained of the two, and both are self-hostable with no licence fee.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Chatwoot | glpi | |
|---|---|---|
| GitHub stars | ★ 37K | ★ 6.4K |
| License | Custom / other | GPL-3.0 |
| Written in | Ruby | PHP |
| Last push | 2026-09-17 | 2026-09-17 |
| Forks | ⑂ 9.0K | ⑂ 1.8K |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Chatwoot if
- You weight community size — 37K stars and counting
- You want the Custom / other license terms
- Your stack matches Ruby
- You value the larger contributor base for long-term maintenance
pick glpi if
- You want the glpi feature set and don't need the biggest community
- You prefer the GPL-3.0 license terms
- Your stack matches PHP
- You evaluated both and glpi fits your workflow better
About Chatwoot
Chatwoot is a Ruby based, open source, self hosted customer support platform that consolidates live chat, email, and social messaging into one omnichannel inbox, positioned as an open alternative to Intercom, Twilio, Zendesk, and Salesforce Service Cloud.
read the full Chatwoot overview →
About glpi
GLPI stands for Gestionnaire Libre de Parc Informatique. It is a Free Asset and IT Management software package that provides ITIL Service Desk features, licenses tracking and software auditing. The project is written in PHP, distributed under the GNU General Public License (GPL 3.0), and it lives in the IT asset management and ITIL service management ecosystem, alongside the CMDB, DCIM and ITAM tooling described in its topic list.
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Frequently asked questions
Is Chatwoot or glpi more popular?
Chatwoot has 36,913 GitHub stars and glpi has 6,357. Chatwoot has the larger community by that measure.
Are Chatwoot and glpi free?
Both are open source. Chatwoot has no licence declared in this registry, and glpi is licensed under GPL-3.0. Both are free to self-host.
What is the difference between Chatwoot and glpi?
Chatwoot is written in Ruby and glpi in PHP. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Chatwoot or glpi?
Choose Chatwoot if you want the larger community (36,913 stars) or its Custom / other licence terms. Choose glpi if its feature set, stack or GPL-3.0 licence fits better. Both are self-hostable.