head to head · open source
DeskcommCRM vs rt
DeskcommCRM has 3,330 GitHub stars, 812 forks, 105 open issues and last shipped today. rt has 1,156 stars, 298 forks, 82 open issues and last shipped 2 days ago. DeskcommCRM leads on adoption by 188% (3,330 vs 1,156 stars). DeskcommCRM is written in TypeScript under MIT; rt is written in Perl under GPL-2.0. DeskcommCRM has attracted 24% as many forks as stars, rt 26%. DeskcommCRM was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (customer-support), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
← all 20902 open source comparisons
Side by side
| DeskcommCRM | rt | |
|---|---|---|
| GitHub stars | ★ 3.3K | ★ 1.2K |
| License | MIT | GPL-2.0 |
| Written in | TypeScript | Perl |
| Last push | 2026-09-20 | 2026-09-18 |
| Forks | ⑂ 812 | ⑂ 298 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick DeskcommCRM if
- You weight community size — 3.3K stars and counting
- You want the MIT license terms
- Your stack matches TypeScript
- You value the larger contributor base for long-term maintenance
pick rt if
- You want the rt feature set and don't need the biggest community
- You prefer the GPL-2.0 license terms
- Your stack matches Perl
- You evaluated both and rt fits your workflow better
About DeskcommCRM
DeskcommCRM is an open source AI sales OS. It is a self hosted CRM with native AI agents and WhatsApp support through WAHA. It lives in the Business Software / Customer Support & Success ecosystem. The project targets businesses that sell by chat. It is presented as an open alternative to Kommo, Octadesk, and Intercom.
read the full DeskcommCRM overview →
About rt
Request Tracker (RT) is an open source, enterprise grade issue and ticket tracking system written in Perl for organizations that need to track what needs to get done, who is working on which tasks, what has already been done, and when tasks were or were not completed.
More in Business Software
Related comparisons
More Customer Support & Success projects
Compare either of these against the rest of the Customer Support & Success field.
Frequently asked questions
Is DeskcommCRM or rt more popular?
DeskcommCRM has 3,330 GitHub stars and rt has 1,156. DeskcommCRM has the larger community by that measure.
Are DeskcommCRM and rt free?
Both are open source. DeskcommCRM is licensed under MIT and rt under GPL-2.0. Neither carries a licence fee.
What is the difference between DeskcommCRM and rt?
DeskcommCRM is written in TypeScript and rt in Perl. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, DeskcommCRM or rt?
Choose DeskcommCRM if you want the larger community (3,330 stars) or its MIT licence terms. Choose rt if its feature set, stack or GPL-2.0 licence fits better. Both are self-hostable.