head to head · open source

libredesk vs Usertour

libredesk has 2,982 GitHub stars, 289 forks, 87 open issues and last shipped 3 days ago. Usertour has 2,314 stars, 160 forks, 30 open issues and last shipped 2 days ago. libredesk leads on adoption by 29% (2,982 vs 2,314 stars). libredesk is written in Go under AGPL-3.0; Usertour is written in TypeScript under a custom or non-standard licence. libredesk has attracted 10% as many forks as stars, Usertour 7%. Usertour was the more recently maintained of the two, and both are self-hostable with no licence fee.

Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.

libredesk ★ 3.0K Usertour ★ 2.3K category Business Software

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Side by side

libredesk Usertour
GitHub stars ★ 3.0K ★ 2.3K
License AGPL-3.0 Custom / other
Written in Go TypeScript
Last push 2026-09-28 2026-09-29
Forks ⑂ 289 ⑂ 160
Self-hosting Yes Yes
Data ownership Your server Your server

pick libredesk if

  • You weight community size — 3.0K stars and counting
  • You want the AGPL-3.0 license terms
  • Your stack matches Go
  • You value the larger contributor base for long-term maintenance

full libredesk profile →

pick Usertour if

  • You want the Usertour feature set and don't need the biggest community
  • You prefer the Custom / other license terms
  • Your stack matches TypeScript
  • You evaluated both and Usertour fits your workflow better

full Usertour profile →

About libredesk

Libredesk is an open source, self hosted customer support desk written in Go under AGPL 3.0. It is a lightweight alternative to Intercom, Zendesk, and Chatwoot, and it puts live chat, email, and support workflows into a single binary. It lives in the open source Go customer support ecosystem.

read the full libredesk overview →

About Usertour

Usertour is an open source user onboarding platform that lets teams build in app product tours, checklists, launchers, tooltips, announcements, and surveys. It is written in TypeScript and published with a NOASSERTION license, and it lives in the browser based onboarding ecosystem alongside commercial tools it explicitly positions itself against — Appcues, Userpilot, Userflow, Userguiding, and Chameleon. The repository carries the onboarding, checklist, surveys, tooltips, tour, nps, in app, and announcements topics, and it points to usertour.io for the hosted site, documentation, and blog.

read the full Usertour overview →

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Compare either of these against the rest of the Customer Support & Success field.

libredesk vs Chatwoot libredesk vs glpi libredesk vs Zammad libredesk vs DeskcommCRM libredesk vs Chaskiq libredesk vs Frappe Helpdesk libredesk vs goflylivechat libredesk vs TikTokLive libredesk vs iTop libredesk vs rt libredesk vs chatwoot-mobile-app libredesk vs Cossistant

Frequently asked questions

Is libredesk or Usertour more popular?

libredesk has 2,982 GitHub stars and Usertour has 2,314. libredesk has the larger community by that measure.

Are libredesk and Usertour free?

Both are open source. libredesk is licensed under AGPL-3.0, and Usertour has no licence declared in this registry. Both are free to self-host.

What is the difference between libredesk and Usertour?

libredesk is written in Go and Usertour in TypeScript. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.

Which should I choose, libredesk or Usertour?

Choose libredesk if you want the larger community (2,982 stars) or its AGPL-3.0 licence terms. Choose Usertour if its feature set, stack or Custom / other licence fits better. Both are self-hostable.