head to head · open source
Chatwoot vs UserTourKit
Chatwoot has 38,752 GitHub stars, 9,429 forks, 1,377 open issues and last shipped yesterday. UserTourKit has 71 stars, 31 forks, 1 open issues and last shipped 1 months ago. Chatwoot leads on adoption by 54,480% (38,752 vs 71 stars). Chatwoot is written in Ruby under a custom or non-standard licence; UserTourKit is written in MDX under MIT. Chatwoot has attracted 24% as many forks as stars, UserTourKit 44%. Chatwoot was the more recently maintained of the two, and both are self-hostable with no licence fee.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Chatwoot | UserTourKit | |
|---|---|---|
| GitHub stars | ★ 39K | ★ 71 |
| License | Custom / other | MIT |
| Written in | Ruby | MDX |
| Last push | 2026-11-02 | 2026-10-02 |
| Forks | ⑂ 9.4K | ⑂ 31 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Chatwoot if
- You weight community size — 39K stars and counting
- You want the Custom / other license terms
- Your stack matches Ruby
- You value the larger contributor base for long-term maintenance
pick UserTourKit if
- You want the UserTourKit feature set and don't need the biggest community
- You prefer the MIT license terms
- Your stack matches MDX
- You evaluated both and UserTourKit fits your workflow better
About Chatwoot
Chatwoot The modern customer support platform, an open source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is the modern, open source, and self hosted customer support platform designed to help businesses deliver exceptional customer support experience. Built for scale and flexibility, Chatwoot gives you full control over your customer data while providing powerful tools to manage conversations across channels. ✨ Captain – AI Agent for Support Supercharge your support with Captain, Chatwoot’s AI agent. Captain helps automate responses, handle common queries, and reduce agent…
read the full Chatwoot overview →
About UserTourKit
Tour Kit Tour Kit is a headless React library for building product tours, onboarding flows, hints, checklists, in app announcements, and microsurveys. It ships as 12 composable packages, is TypeScript first, WCAG 2.1 AA compliant, and designed natively for shadcn/ui — but works with any component library. Alternative to: Shepherd.js, Driver.js, Intro.js, Reactour, React Joyride, Appcues, Userpilot, Pendo — when you want a code owned, headless, MIT licensed primitive instead of a hosted SaaS. 🌐 Website & docs: 📦 npm scope: @tour kit/ 💬 Issues & discussions: Table of contents Why Tour Kit Packages Installation…
read the full UserTourKit overview →
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Frequently asked questions
Is Chatwoot or UserTourKit more popular?
Chatwoot has 38,752 GitHub stars and UserTourKit has 71. Chatwoot has the larger community by that measure.
Are Chatwoot and UserTourKit free?
Both are open source. Chatwoot has no licence declared in this registry, and UserTourKit is licensed under MIT. Both are free to self-host.
What is the difference between Chatwoot and UserTourKit?
Chatwoot is written in Ruby and UserTourKit in MDX. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Chatwoot or UserTourKit?
Choose Chatwoot if you want the larger community (38,752 stars) or its Custom / other licence terms. Choose UserTourKit if its feature set, stack or MIT licence fits better. Both are self-hostable.