head to head · open source
Chatwoot vs UserTourKit
Chatwoot has 36,913 GitHub stars, 8,958 forks, 1,377 open issues and last shipped yesterday. UserTourKit has 67 stars, 31 forks, 1 open issues and last shipped 3 days ago. Chatwoot leads on adoption by 54,994% (36,913 vs 67 stars). Chatwoot is written in Ruby under a custom or non-standard licence; UserTourKit is written in MDX under MIT. Chatwoot has attracted 24% as many forks as stars, UserTourKit 46%. Chatwoot was the more recently maintained of the two, and both are self-hostable with no licence fee.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Chatwoot | UserTourKit | |
|---|---|---|
| GitHub stars | ★ 37K | ★ 67 |
| License | Custom / other | MIT |
| Written in | Ruby | MDX |
| Last push | 2026-09-17 | 2026-09-15 |
| Forks | ⑂ 9.0K | ⑂ 31 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Chatwoot if
- You weight community size — 37K stars and counting
- You want the Custom / other license terms
- Your stack matches Ruby
- You value the larger contributor base for long-term maintenance
pick UserTourKit if
- You want the UserTourKit feature set and don't need the biggest community
- You prefer the MIT license terms
- Your stack matches MDX
- You evaluated both and UserTourKit fits your workflow better
About Chatwoot
Chatwoot is a Ruby based, open source, self hosted customer support platform that consolidates live chat, email, and social messaging into one omnichannel inbox, positioned as an open alternative to Intercom, Twilio, Zendesk, and Salesforce Service Cloud.
read the full Chatwoot overview →
About UserTourKit
UserTourKit (published as Tour Kit) is a headless, TypeScript first React library for building product tours, onboarding flows, hints, checklists, in app announcements, and microsurveys, built for React developers who want to own onboarding code rather than rent it from a hosted platform.
read the full UserTourKit overview →
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Frequently asked questions
Is Chatwoot or UserTourKit more popular?
Chatwoot has 36,913 GitHub stars and UserTourKit has 67. Chatwoot has the larger community by that measure.
Are Chatwoot and UserTourKit free?
Both are open source. Chatwoot has no licence declared in this registry, and UserTourKit is licensed under MIT. Both are free to self-host.
What is the difference between Chatwoot and UserTourKit?
Chatwoot is written in Ruby and UserTourKit in MDX. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Chatwoot or UserTourKit?
Choose Chatwoot if you want the larger community (36,913 stars) or its Custom / other licence terms. Choose UserTourKit if its feature set, stack or MIT licence fits better. Both are self-hostable.