category

Open Source Customer Support & Success Tools

Open source customer support & success tools

projects 17 combined stars ★ 73K refresh nightly
Customer Support & Success is one of the most active slices of the open source world — the 8 projects below are ranked by GitHub stars, which makes this page roughly a community-voted shortlist rather than a vendor-curated catalogue. Every card shows the license and the last-commit date, so you can filter out the two failure modes of free software in one glance: restrictive licensing that blocks your use case, and abandonment that leaves you maintaining a fork. When two projects look comparable, prefer the one with more recent activity and the more permissive license (MIT/Apache-2.0 over AGPL) unless copyleft specifically serves your goals. Hover into any project for its full README — the documentation quality is usually the honest tell of engineering quality.

All Customer Support & Success tools

Chatwoot ★ 37K

Omnichannel customer support with a built-in AI assistant

rank001 licenseNOASSERTION written inRuby typeCustomer Support & Success
glpi ★ 6.4K

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

rank002 licenseGPL-3.0 written inPHP typeCustomer Support & Success
Zammad ★ 5.9K

Powerful helpdesk solution for streamlined customer service

rank003 licenseAGPL-3.0 written inRuby typeCustomer Support & Success
Chaskiq ★ 3.6K

Open-source customer communication platform

rank004 licenseNOASSERTION written inTypeScript typeCustomer Support & Success
Frappe Helpdesk ★ 3.4K

Open-source ticketing system for streamlined support

rank005 licenseAGPL-3.0 written inVue typeCustomer Support & Success
DeskcommCRM ★ 3.0K

Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open alternative to Kommo, Octadesk & Intercom for any business that sells by

rank006 licenseMIT written inTypeScript typeCustomer Support & Success
libredesk ★ 2.9K

Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

rank007 licenseAGPL-3.0 written inGo typeCustomer Support & Success
goflylivechat ★ 2.6K

开源在线客服系统GO语言开发GO-FLY,免费在线客服系统/GOFLY LIVE CHAT: open source self-hosted private cloud customer support live chat software by golang

rank008 licenseApache-2.0 written inHTML typeCustomer Support & Success
Usertour ★ 2.3K

Create engaging product tours and user onboarding experiences

rank009 licenseNOASSERTION written inTypeScript typeCustomer Support & Success
TikTokLive ★ 1.6K

TikTok LIVE API for Python: The definitive 3rd-party library to receive livestream events (comments, gifts, etc.) in realtime from TikTok LIVE.

rank010 licenseAGPL-3.0 written inPython typeCustomer Support & Success
iTop ★ 1.2K

A simple, web based CMDB & IT Service Management tool

rank011 licenseAGPL-3.0 written inPHP typeCustomer Support & Success
rt ★ 1.2K

Request Tracker, an enterprise-grade issue tracking system

rank012 licenseGPL-2.0 written inPerl typeCustomer Support & Success
chatwoot-mobile-app ★ 1.0K

Mobile app for Chatwoot - React Native

rank013 licenseMIT written inTypeScript typeCustomer Support & Success
Cossistant ★ 722

AI-native support infrastructure for modern SaaS

rank014 licenseAGPL-3.0 written inTypeScript typeCustomer Support & Success
Znuny ★ 595

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transpa

rank015 licenseGPL-3.0 written inPerl typeCustomer Support & Success
UserTourKit ★ 67

Lightweight, accessible product tours built for React developers

rank016 licenseMIT written inMDX typeCustomer Support & Success
Reflet ★ 36

Turn user feedback into features that matter

rank017 licenseNOASSERTION written inTypeScript typeCustomer Support & Success

Frequently asked questions

How many open source Customer Support & Success tools are there?

This registry tracks 17 open source Customer Support & Success projects, with 73,387 combined GitHub stars. The list is ranked by stars and refreshed nightly.

What is the most popular open source Customer Support & Success project?

Chatwoot leads this category with 36,913 GitHub stars, followed by glpi.

Are these Customer Support & Success tools free?

Yes — every project listed here is open source. Some also offer paid hosted versions alongside the free self-hosted option; the licence for each project is shown on its card.