Reflet is an open-source product feedback and roadmap platform, positioned as the best open-source alternative to featurebase, for product teams, startups, SaaS companies, open-source projects, agencies, and enterprises that want to collect user feedback, prioritize features, and keep users informed.

What it is

Reflet is a modern product feedback and roadmap platform written in TypeScript. It lives in the JavaScript and TypeScript ecosystem, with React 19 and Next.js using the App Router on the frontend, Convex as a real-time reactive backend, TailwindCSS and shadcn/ui for the interface, Better-Auth for authentication, and Turborepo with Bun for build tooling. The project collects feedback, manages a public roadmap, publishes changelogs, and supports real-time collaboration. It is open source and can be self-hosted on your own infrastructure, with a free hosted tier at reflet.app.

The concrete problem it solves is chaotic feedback. Reflet transforms chaotic feedback into actionable product insights, giving teams a single place to collect, prioritize, and close the loop with users. It replaces featurebase, a paid product feedback and roadmap service, by offering feedback management with upvoting, comments, and tags; a kanban-style roadmap; a changelog; and team management. Release notes link directly to the features users requested, creating a feedback loop between requests and shipped work.

Key capabilities

• Feedback management with upvoting, comments, tags, filtering, and search.
• Roadmap planning on a kanban-style board with drag-and-drop stages: Backlog → Planned → In Progress → Done.
• Changelog and releases that link updates directly to the features users requested.
• Real-time collaboration where multiple users work simultaneously and changes sync across connected devices in milliseconds.
• Multi-tenant team management with organizations, team invitations, and role-based access control for Owner, Admin, and Member.
• Branding and customization for public-facing pages with brand colors, custom CSS, and a custom domain.
• Flexible privacy and notifications, including private boards for internal discussions, notifications for status changes, new comments, and vote milestones, and full-text search with filtering by status and tags.

Who uses it and how

• Startups use it to get early feedback and build features users actually want.
• SaaS companies use a transparent roadmap to build trust and reduce churn.
• Open-source projects use community-driven feature requests with voting.
• Agencies use client collaboration boards with private workspaces.
• Enterprise teams use role-based access, SSO, and private boards.

Getting started

The fastest way to start is the free tier hosted at reflet.app. To self-host, clone https://github.com/damien-schneider/reflet.git, run bun install, set up the Convex backend with bun run dev:setup, start the development server with bun run dev, and open http://localhost:3003; CONTRIBUTING.md has detailed development setup.

How it compares

Reflet is positioned as the best open-source alternative to featurebase. Featurebase is a paid product feedback and roadmap service, while Reflet is free to use, modify, and self-host under the Server Side Public License (SSPL). The trade-off is that Reflet cannot be used to create a competing commercial product or hosted service without permission, and commercial licensing options are available by contacting [email protected].

When to use it — and when not to

Self-hosting requires operating a Convex backend, Bun tooling, and the application stack, so teams without TypeScript or Convex experience should expect real operational work. The SSPL also means Reflet is a poor fit for anyone who wants to build a competing commercial product or hosted feedback service without permission, and the repository metadata lists the license as NOASSERTION while the README states SSPL, so license review is advised. With 35 stars, 3 forks, and a concise README, teams that need a large, battle-tested community or a permissive OSI license should look carefully before adopting it.

# Clone the repository
git clone https://github.com/damien-schneider/reflet.git
cd reflet

# Install dependencies
bun install

# Set up Convex backend
bun run dev:setup

# Start the development server
bun run dev