head to head · open source
Chaskiq vs iTop
Chaskiq has 3,570 GitHub stars, 509 forks, 82 open issues and last shipped 3 months ago. iTop has 1,181 stars, 297 forks, 63 open issues and last shipped yesterday. Chaskiq leads on adoption by 202% (3,570 vs 1,181 stars). Chaskiq is written in TypeScript under a custom or non-standard licence; iTop is written in PHP under AGPL-3.0. Chaskiq has attracted 14% as many forks as stars, iTop 25%. iTop was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (helpdesk), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Chaskiq | iTop | |
|---|---|---|
| GitHub stars | ★ 3.6K | ★ 1.2K |
| License | Custom / other | AGPL-3.0 |
| Written in | TypeScript | PHP |
| Last push | 2026-06-30 | 2026-09-17 |
| Forks | ⑂ 509 | ⑂ 297 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Chaskiq if
- You weight community size — 3.6K stars and counting
- You want the Custom / other license terms
- Your stack matches TypeScript
- You value the larger contributor base for long-term maintenance
pick iTop if
- You want the iTop feature set and don't need the biggest community
- You prefer the AGPL-3.0 license terms
- Your stack matches PHP
- You evaluated both and iTop fits your workflow better
About Chaskiq
Chaskiq is an open source customer communication platform for live chat, support, marketing, and sales messaging. It provides a web messenger, agent conversations, bots, campaigns, help center articles, and integrations in one self hosted application. The project lives in the open source customer support and messenger ecosystem, and the README describes it as an alternative to Intercom, Drift, and Crisp.
read the full Chaskiq overview →
About iTop
iTop, short for IT Operations Portal, is an open source, web based IT service management platform that is sponsored, led, and supported by Combodo. It bundles a fully customizable configuration management database, a helpdesk and ticketing system, and a document management tool into one application. The project is written in PHP and released under the AGPL 3.0 license, and it has been developed in public for roughly eight years with community contributions tracked on GitHub.
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Frequently asked questions
Is Chaskiq or iTop more popular?
Chaskiq has 3,570 GitHub stars and iTop has 1,181. Chaskiq has the larger community by that measure.
Are Chaskiq and iTop free?
Both are open source. Chaskiq has no licence declared in this registry, and iTop is licensed under AGPL-3.0. Both are free to self-host.
What is the difference between Chaskiq and iTop?
Chaskiq is written in TypeScript and iTop in PHP. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Chaskiq or iTop?
Choose Chaskiq if you want the larger community (3,570 stars) or its Custom / other licence terms. Choose iTop if its feature set, stack or AGPL-3.0 licence fits better. Both are self-hostable.