head to head · open source
Chaskiq vs Frappe Helpdesk
Chaskiq has 3,570 GitHub stars, 509 forks, 82 open issues and last shipped 3 months ago. Frappe Helpdesk has 3,382 stars, 944 forks, 159 open issues and last shipped yesterday. Chaskiq leads on adoption by 6% (3,570 vs 3,382 stars). Chaskiq is written in TypeScript under a custom or non-standard licence; Frappe Helpdesk is written in Vue under AGPL-3.0. Chaskiq has attracted 14% as many forks as stars, Frappe Helpdesk 28%. Frappe Helpdesk was the more recently maintained of the two, and both are self-hostable with no licence fee. The two share 1 topic tag (helpdesk), so they are genuine substitutes rather than adjacent tools.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
← all 8884 open source comparisons
Side by side
| Chaskiq | Frappe Helpdesk | |
|---|---|---|
| GitHub stars | ★ 3.6K | ★ 3.4K |
| License | Custom / other | AGPL-3.0 |
| Written in | TypeScript | Vue |
| Last push | 2026-06-30 | 2026-09-17 |
| Forks | ⑂ 509 | ⑂ 944 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Chaskiq if
- You weight community size — 3.6K stars and counting
- You want the Custom / other license terms
- Your stack matches TypeScript
- You value the larger contributor base for long-term maintenance
pick Frappe Helpdesk if
- You want the Frappe Helpdesk feature set and don't need the biggest community
- You prefer the AGPL-3.0 license terms
- Your stack matches Vue
- You evaluated both and Frappe Helpdesk fits your workflow better
About Chaskiq
Chaskiq is an open source customer communication platform for live chat, support, marketing, and sales messaging. It provides a web messenger, agent conversations, bots, campaigns, help center articles, and integrations in one self hosted application. The project lives in the open source customer support and messenger ecosystem, and the README describes it as an alternative to Intercom, Drift, and Crisp.
read the full Chaskiq overview →
About Frappe Helpdesk
Frappe Helpdesk is an open source ticketing system for customer support. It lives in the Frappe ecosystem, using the Frappe Framework in Python and JavaScript, the Frappe UI library, and Vue3. The project is licensed under AGPL 3.0 and provides agent and customer portals, issue tracking, knowledge base articles, SLAs, assignment rules, and saved replies.
read the full Frappe Helpdesk overview →
More in Business Software
Related comparisons
More Customer Support & Success projects
Compare either of these against the rest of the Customer Support & Success field.
Frequently asked questions
Is Chaskiq or Frappe Helpdesk more popular?
Chaskiq has 3,570 GitHub stars and Frappe Helpdesk has 3,382. Chaskiq has the larger community by that measure.
Are Chaskiq and Frappe Helpdesk free?
Both are open source. Chaskiq has no licence declared in this registry, and Frappe Helpdesk is licensed under AGPL-3.0. Both are free to self-host.
What is the difference between Chaskiq and Frappe Helpdesk?
Chaskiq is written in TypeScript and Frappe Helpdesk in Vue. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Chaskiq or Frappe Helpdesk?
Choose Chaskiq if you want the larger community (3,570 stars) or its Custom / other licence terms. Choose Frappe Helpdesk if its feature set, stack or AGPL-3.0 licence fits better. Both are self-hostable.