[opensourcedex]

best-of ranking · updated nightly

Best Open Source Customer Support & Success Tools

Ranked by GitHub stars — actual adoption, not editorial taste. All 10 are free, open source and self-hostable; license and last activity on every entry.

  1. 1
    Chatwoot ★ 37K

    Omnichannel customer support with a built-in AI assistant

    NOASSERTION Ruby pushed 2026-09-17 details →
  2. 2
    glpi ★ 6.4K

    GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

    GPL-3.0 PHP pushed 2026-09-17 details →
  3. 3
    Zammad ★ 5.9K

    Powerful helpdesk solution for streamlined customer service

    AGPL-3.0 Ruby pushed 2026-09-17 details →
  4. 4
    Chaskiq ★ 3.6K

    Open-source customer communication platform

    NOASSERTION TypeScript pushed 2026-06-30 details →
  5. 5
    Frappe Helpdesk ★ 3.4K

    Open-source ticketing system for streamlined support

    AGPL-3.0 Vue pushed 2026-09-17 details →
  6. 6
    DeskcommCRM ★ 3.0K

    Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open alternative to Kommo, Octadesk & Intercom for any business that sells by

    MIT TypeScript pushed 2026-09-17 details →
  7. 7
    libredesk ★ 2.9K

    Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

    AGPL-3.0 Go pushed 2026-09-17 details →
  8. 8
    goflylivechat ★ 2.6K

    开源在线客服系统GO语言开发GO-FLY,免费在线客服系统/GOFLY LIVE CHAT: open source self-hosted private cloud customer support live chat software by golang

    Apache-2.0 HTML pushed 2025-09-04 details →
  9. 9
    Usertour ★ 2.3K

    Create engaging product tours and user onboarding experiences

    NOASSERTION TypeScript pushed 2026-09-17 details →
  10. 10
    TikTokLive ★ 1.6K

    TikTok LIVE API for Python: The definitive 3rd-party library to receive livestream events (comments, gifts, etc.) in realtime from TikTok LIVE.

    AGPL-3.0 Python pushed 2026-09-10 details →
method stars desc · snapshot from github api refresh nightly related Compliance & Risk Management, Human Resources (HR), Legal, Marketing & Customer Engagement, E-commerce Platforms, Document Management & E-Signatures

Related best-of lists

best Compliance & Risk Management →best Human Resources (HR) →best Legal →best Marketing & Customer Engagement →best E-commerce Platforms →best Document Management & E-Signatures →

last updated nightly · ranking method: github stars, live-tracked

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Frequently asked questions

What is the best open source Customer Support & Success tool in 2026?

Chatwoot leads the ranking with 36,913 GitHub stars, ahead of glpi. Rankings use live GitHub star counts, refreshed nightly.

How is this list of Customer Support & Success tools ranked?

By GitHub stars — a proxy for adoption and community size. Each entry also shows its licence, primary language and last commit date, so you can judge maintenance activity rather than trusting the ranking alone.

Are the best Customer Support & Success tools free?

Every project on this list is open source and free to self-host. Some also offer paid managed hosting, but the software itself carries no licence fee.