head to head · open source
Freescout vs DoubleZero
Freescout has 4,541 GitHub stars, 717 forks, 29 open issues and last shipped 2 days ago. DoubleZero has 1,248 stars, 65 forks, 9 open issues and last shipped 1.9 years ago. Freescout leads on adoption by 264% (4,541 vs 1,248 stars). Freescout is written in PHP under AGPL-3.0; DoubleZero is written in Elixir under AGPL-3.0. Freescout has attracted 16% as many forks as stars, DoubleZero 5%. Freescout was the more recently maintained of the two, and both are self-hostable with no licence fee.
Two open source projects, one decision. Both are free and self-hostable — the differences are community size, license terms, language stack and release pace.
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Side by side
| Freescout | DoubleZero | |
|---|---|---|
| GitHub stars | ★ 4.5K | ★ 1.2K |
| License | AGPL-3.0 | AGPL-3.0 |
| Written in | PHP | Elixir |
| Last push | 2026-09-16 | 2024-10-22 |
| Forks | ⑂ 717 | ⑂ 65 |
| Self-hosting | Yes | Yes |
| Data ownership | Your server | Your server |
pick Freescout if
- You weight community size — 4.5K stars and counting
- You want the AGPL-3.0 license terms
- Your stack matches PHP
- You value the larger contributor base for long-term maintenance
pick DoubleZero if
- You want the DoubleZero feature set and don't need the biggest community
- You prefer the AGPL-3.0 license terms
- Your stack matches Elixir
- You evaluated both and DoubleZero fits your workflow better
About Freescout
FreeScout is an open source helpdesk and shared inbox for customer support teams. It lives in the PHP and Laravel ecosystem and is licensed under AGPL 3.0. The project presents itself as a free self hosted alternative to Zendesk and Help Scout, and its topics place it among helpdesk ticketing systems and OSTicket alternatives.
read the full Freescout overview →
About DoubleZero
DoubleZero, also called 00, is a self hosted email dashboard for developers. It is written in Elixir, released under AGPL 3.0, and lives in the AWS Simple Email Service ecosystem. The README describes it as a dashboard for sending and monitoring emails with AWS SES.
read the full DoubleZero overview →
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Frequently asked questions
Is Freescout or DoubleZero more popular?
Freescout has 4,541 GitHub stars and DoubleZero has 1,248. Freescout has the larger community by that measure.
Are Freescout and DoubleZero free?
Both are open source. Freescout is licensed under AGPL-3.0 and DoubleZero under AGPL-3.0. Neither carries a licence fee.
What is the difference between Freescout and DoubleZero?
Freescout is written in PHP and DoubleZero in Elixir. The practical differences are community size, licence terms, language stack and release cadence — all compared in the table above.
Which should I choose, Freescout or DoubleZero?
Choose Freescout if you want the larger community (4,541 stars) or its AGPL-3.0 licence terms. Choose DoubleZero if its feature set, stack or AGPL-3.0 licence fits better. Both are self-hostable.