Open source helpdesk projects
Every project in the registry tagged helpdesk, ranked by real GitHub adoption.
GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
Powerful helpdesk solution for streamlined customer service
Open-source helpdesk for seamless customer support
Open-source customer communication platform
Open-source ticketing system for streamlined support
Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.
A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
A simple, web based CMDB & IT Service Management tool
Request Tracker, an enterprise-grade issue tracking system
An open source Project management tool based on Laravel and Filament
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transpa
Related tags
Frequently asked questions
How many open source helpdesk projects are there?
This registry tracks 11 projects tagged helpdesk, with 32,422 GitHub stars between them. The most-adopted is glpi at 6,357 stars.
Are these helpdesk projects free to use?
Yes — 10 of the 11 carry an explicit open-source licence across 5 distinct licences, so there is no licence fee. Where a project also sells a hosted or enterprise version, the self-hosted path remains free.
Which helpdesk project should I choose?
The list above is ranked by GitHub stars, but stars measure attention rather than fit. Check three things on each card: the licence (permissive versus copyleft), the language it is written in, and the last-push date — a high-star project that has not been pushed in a year is a liability.
Are these helpdesk projects still maintained?
10 of the 11 were pushed in the last 90 days, and every card shows its exact last-push date so you can see the rest. Sort your shortlist by that date before committing to a migration.