Open source helpdesk projects
Every project in the registry tagged helpdesk, ranked by real GitHub adoption.
GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
Powerful helpdesk solution for streamlined customer service
Open-source helpdesk for seamless customer support
Open-source customer communication platform
Open-source ticketing system for streamlined support
Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.
A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
A simple, web based CMDB & IT Service Management tool
Request Tracker, an enterprise-grade issue tracking system
An open source Project management tool based on Laravel and Filament
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transpa
Open Souce IM with AI powered live-chat, email, ticket support, omni-channel customer service，alternative to slack + zendesk/intercom/hubspot/ada/decagon/sierra
Related tags
Frequently asked questions
How many open source helpdesk projects are there?
This registry tracks 12 projects tagged helpdesk, with 33,707 GitHub stars between them. The most-adopted is glpi at 6,548 stars.
Are these helpdesk projects free to use?
Yes — 11 of the 12 carry an explicit open-source licence across 5 distinct licences, so there is no licence fee. Where a project also sells a hosted or enterprise version, the self-hosted path remains free.
Which helpdesk project should I choose?
The list above is ranked by GitHub stars, but stars measure attention rather than fit. Check three things on each card: the licence (permissive versus copyleft), the language it is written in, and the last-push date — a high-star project that has not been pushed in a year is a liability.
Are these helpdesk projects still maintained?
10 of the 12 were pushed in the last 90 days, and every card shows its exact last-push date so you can see the rest. Sort your shortlist by that date before committing to a migration.