macro-crm is a free, open source miscellaneous project written in Rust and released under AGPL-3.0. It has 4,345 GitHub stars, 416 forks and 100 open issues, and was last pushed 6 hours ago. On this registry it ranks #15 of 25 tracked projects in Miscellaneous, with 5 head-to-head comparisons available. It gained 46 stars over the last 6 tracked days.

What is macro-crm?

What it is

Macro is an open-source all-in-one team workspace written in Rust and SolidJS under AGPL-3.0. It combines email, messages, docs, tasks, agents, calls, file storage, pull requests, and CRM in one interface, with shared team-level memory and @-linked objects. It lives in the open-source collaboration and CRM software ecosystem.

The problem it addresses is tool fragmentation inside small companies and larger teams. The README says the creators used Slack, Linear, Notion, HubSpot, and Superhuman, but those products did not work together as one system as their company grew. It describes work held together by MCP and Zapier, and a company that was not computable. Macro tries to solve that by storing cross-references between docs, tasks, messages, emails, and other objects in a bidirectional graph, so people and agents can search and act across the workspace without switching tools.

Key capabilities

  • Email block provides multi-account inboxes, keyboard shortcuts, shared inboxes, Gmail support, and triage across Google accounts.
  • Messages block provides channels and direct messages for focused technical discussions.
  • Tasks block provides Linear-inspired tasks linked with channels, email, and agents.
  • Docs block provides real-time collaborative markdown documents built on CRDTs and @mentions.
  • Agents block provides team-level memory, action-taking, and MCP surfaces for retrieval across objects.
  • CRM block provides customer and contact objects, custom properties, email sync, and enrichment.
  • Calls, Canvas, files, and pull requests are linked into the graph, with calls recorded, transcribed, and logged.

Who uses it and how

  • Small companies or teams inside larger companies use it as one operating system for daily work, replacing separate communication, task, notes, and CRM tools.
  • Technical teams use channels and direct messages for focused discussions while linking them to tasks, emails, files, and pull requests.
  • Teams that manage customer relationships use CRM objects with email sync, contact enrichment, custom properties, and shared inboxes.
  • Teams that use agents rely on shared memory, unified search, and MCP tool access to retrieve information or draft actions.
  • Email-first users triage emails, messages, mentions, and tasks in one inbox and navigate with keyboard shortcuts.

Getting started

The README excerpt points to sign-up, docs, website, and demo booking through macro.com. It does not mention a package manager, Docker image, hosted option, or self-hosting setup.

When to use it — and when not to

Macro fits teams that want one workspace for email, chat, docs, tasks, agents, calls, files, pull requests, and CRM, and that trade separate products for a shared graph and memory. It is less suitable for teams that need a mature self-hosting guide, a documented deployment path, or an established contributor base, because the excerpt gives no install steps and metadata shows zero contributors and 100 open issues. It may also be too broad for teams that only need a simple CRM or email client.

project readme (upstream, from github) — read inline
Frame 11

Sign up · Docs · Book demo · Website · Feature requests · Contribute · Hiring


Macro is the all-in-one workspace for you and your team. It unifies email + messages + docs + tasks + agents + CRM into a single fast interface with shared team-level memory. Everything in your workspace is @linked and searchable so your team (and your agents) never have to switch tools.


Why Macro

We built Macro because we wanted a single operating system for our startup. There are many good software products, and we used them all — Slack, Linear, Notion, HubSpot, and Superhuman — but they don't work together as one system. As we scaled our last venture to ~20 people things started to break: every team got their own tools and the company was held together by MCP and Zapier. The company was not computable. It was chaotic.

Macro is a complete redesign of work software from the ground up as a single system.

Designed by us in NYC and Toronto, dogfooded by our team of ~15 for two years. Built in SolidJS and Rust for speed and reliability. We're focused on building something that any small company or team at a larger company can use as their "operating system".


Features

Macro is composed of 'blocks' designed to be modular, extensible, and work together like Lego. For each block, we studied the best prior art and tried to make it even better.

Each surface is purpose-built for its job rather than composed from a generic block primitive — but every one of them shares the same backend; cross-references between a doc and a task, or a channel message and an email, are natively stored as a bidirectional graph.

Block Docs What it does
Email Docs → Multi-account unified inbox, keyboard shortcuts, and shared inboxes. Gmail.
Messages Docs → Channels and direct messages designed for focused technical discussions.
Tasks Docs → Linear-inspired tasks, tightly integrated with channels, email, and agents.
Docs Docs → Real-time collaborative, markdown-native docs built on CRDTs, with @mentions.
Canvas Docs → 2D board with embedded @links to tasks, files, and emails.
Agents Docs → Unified, team-level memory. Can take action on your behalf.
Calls Docs → Recorded, transcribed, and logged to team memory for agents.
File storage Docs → Auto-imported from email and channels, fully searchable.
Pull requests Docs → Linked to tasks, embeddable in channels, available to agents.
CRM Docs → Customer and contact objects, custom properties, email sync, enrichment.

Multiple email inboxes w/ good AI tools, integrated CRM

Macro Mail is inspired by Superhuman's keyboard-first interface with a few key additions:

  1. Multi-account. Triage all your Google accounts in a single inbox, with the same tagging and sharing system. Or triage individually.
  2. Unified inbox: emails, messages, @mentions, and tasks to complete, all in the same list. Use j k and e to navigate everything.
  3. Better AI, with a tools/MCP surface designed to work across inboxes and to help your agents more accurately retrieve information. For example, we expose a unified search tool that allows agents to search all file attachment PDFs (parsed out of email) directly, rather than pulling email threads then attachments. You can also draft, edit and send emails right from AI chats, without opening your email.

Macro email thread with actions, tags, and properties in the sidebar

  1. Multitasking ability — Macro has a built-in window manager that lets you create 3+ splits (scales with monitor size) so you can draft emails while reviewing prior threads.
  2. Company/Contact objects. Macro has native CRM capability so you can cmd+k to a contact, like [email protected] to see all emails between you and that person, or companies, to see all emails and files between everyone on your team and everyone at that company, e.g. @acme.com. All of this right from your email without having to open a heavyweight CRM like HubSpot or Salesforce. Email aggregation by contact or company is also available to your agents so they can better assist with CRM-type queries and actions.

Macro Mail lives in the same interface as channels, docs, tasks, and code. From any email, hit "task" to create a linked task, e.g. a ticket for an engineer from a customer support email. @mention emails in documents, e.g. @Re: Contract Signature.eml inside of Todos.md. In Macro, your email is brought into the fold with all of your tools, and your team, in the same permissions system: just hit Share to share an email to any DM or channel — no need to screenshot.

Email docs →


Team chat for focused technical discussions

Macro Chat is designed to be more focused than Slack. The first couple of replies show inline and the rest collapse into a thread, so a busy channel stays readable. Threads are permissioned severally so you can share threads across channels by copying links. Everything is stored in a bidirectional graph, so tasks @link to messages that created them, customer support emails tie into support channels, CRM records get updated when they're discussed in messages, etc. The core idea is that (i) messaging should be the centerpiece around which tasks, mail, docs, and content management are built, all in a lightweight way, and agents should be first-class citizens like human users and (ii) messaging needs to be more focused and readable for technical conversations, and not turn into battles where context is lost and progress is indistinguishable from noise.

Macro #Engineers channel with threads, mentions, and an inline GitHub check

Messages docs →


Task management built around chat

Linear recently published a report that issue tracking is dead. We agree with that, but the stronger form is that issue tracking never really worked, at least for us. We really tried and we blamed ourselves, but as we talked to other companies, it turns out that nobody was using their issue tracker "correctly". And if that's the case, the problem is the design of the tool, not the companies that use it.

The core problem with traditional issue trackers or project management tools is that they get out of date. The reason they get out of date is that (i) they're a separate system from where the conversation really happens in team chat (e.g. Slack, Macro, Discord, etc.) and (ii) they don't add much benefit beyond tracking the work. They're a chore with near-term costs and only the promise of long-term benefit. They're too rigid compared to a 2D canvas, too opinionated, and don't match how your project actually functions.

The solution isn't to forgo tracking entirely. We tried that and it was a different form of chaos. The solution we've found is lightweight issues tightly coupled to your channels and DMs, so that issue tracking naturally occurs where the conversation itself happens.

Macro tasks list grouped by assignee, with a task detail showing its source message and linked PR

Creating tasks in Macro is easy. Where possible, tasks created are bidirectionally linked to the creating context (e.g. a customer email) so the full chain is auditable from "wh

readme truncated — read the full docs on github

Frequently asked questions

Is macro-crm free to use?

macro-crm is open source under the AGPL-3.0 licence. There is no licence fee and no seat count — you can self-host it or, where the project offers one, pay a vendor for a managed version instead.

What does macro-crm do?

Macro is a unified workspace for teams: email, chat, docs, tasks, agents, calls, and CRM — @-linked together with shared AI memory.

What is macro-crm written in?

macro-crm is primarily written in Rust. Its source is publicly available at https://github.com/macro-inc/macro, and it has 4,345 GitHub stars.