Krayin is a free, MIT-licensed, self-hosted customer relationship management framework built on Laravel and Vue.js, intended for small and medium businesses and enterprises that want to run customer, lead, and sales management on their own infrastructure.

What it is

Krayin is an open-source CRM application written in PHP on the Laravel framework, with a Vue.js front end. It is distributed as a Composer project, installed with composer create-project and finished with the php artisan krayin-crm:install command, and the code is organised as a modular application with an admin panel and dashboard as the main interface. Repository topics cover laravel-crm, crm-platform, crm-multi-tenant-saas, and opensource. The same vendor publishes extensions for WhatsApp lead capture, VoIP calling, and multi-tenant SaaS operation. The project carries 23,879 stars, 1,627 forks, and 121 open issues.

The problem it solves is that a CRM is normally rented: records live inside a vendor account, priced per seat or per tenant, and the organisation never holds the database. Krayin provides the same category of capability — leads, customers, sales pipeline, custom attributes — as software the operator hosts, so contact and deal data stays in the operator's own MySQL or MariaDB instance. The vendor also offers Krayin CRM Cloud Hosting as a fully managed alternative, which makes self-hosting a deliberate choice rather than the only available route.

Key capabilities

• Admin panel and dashboard for daily CRM work, reached at /admin/login.
• Custom Attributes, letting operators define fields on records beyond the shipped schema.
• Modular Laravel application structure, distributed as a Composer project that other Laravel code can extend.
• Email parsing through Sendgrid.
• Multi-tenant SaaS extension, allowing multiple businesses to share one application instance while keeping data isolated.
• WhatsApp extension that generates leads from a WhatsApp number.
• VoIP extension that places calls from inside the CRM.

Who uses it and how

• SMEs and enterprises running complete customer lifecycle management on servers they control.
• E-commerce businesses that need lead and customer records alongside a storefront.
• SaaS operators using the multi-tenant extension to serve many client businesses from one deployment with data isolation.
• Sales and support teams that capture leads over WhatsApp or work by telephone and want those channels inside the CRM rather than beside it.
• Laravel and Vue.js developers who extend the modular application or build on it as a package.

Getting started

Install with composer create-project, set APP_URL along with the mail and database values in the .env file, then run php artisan krayin-crm:install. Docker installation is documented at devdocs.krayincrm.com, and Krayin CRM Cloud Hosting is available for teams that prefer not to run the stack themselves.

How it compares

No competing or paid products are named in the material available for this entry, so there is nothing here to contrast on licence, hosting, or cost model. Krayin stands alone in this registry rather than sitting in a documented field of alternatives.

When to use it — and when not to

Self-hosting means operating the stack the README requires: Apache 2 or NGINX, PHP 8.3 or higher, Composer 2.5 or higher, MySQL 8.0.32 or MariaDB 11.4 LTS or higher, at least 3 GB of RAM, plus working mail and database settings in .env. Teams without server staff, or those who want someone else to handle setup, hardening, and upgrades, should take Krayin CRM Cloud Hosting instead. The README also publishes default admin credentials, [email protected] with password admin123, which must be changed before the instance is reachable from the internet.

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composer create-project

php artisan krayin-crm:install

Open the specified entry point in your hosts file in your browser or make an entry in hosts file if not done.

php artisan route:clear
php artisan serve

email:[email protected]
password:admin123